Private Medical & Cash Back Schemes
Physiotherapists are autonomous practitioners, meaning that you do not need to be referred by your doctor. Just contact us to arrange an assessment at our Runcorn clinic.
All our physiotherapists are HCPC registered and members of the Chartered Society of Physiotherapy. We work with most major private medical providers. Click on the logo below to find out how to claim or call us for further assistance. We will make things easier for you by billing them directly where possible.
Making a claim
Before you can book a physiotherapy appointment with us through your Bupa health insurance policy, you will need a pre-authorisation number. Visit the Bupa website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Bupa directly.
Contact Information
https://www.bupa.co.uk/help-and-support/individuals/health-insurance/making-a-claim
Bupa By You members:
0345 609 0777
Lines are open 8am to 8pm Monday to Friday and 8am to 6pm on Saturday.
Bupa health insurance members:
0345 609 0111
Lines are open 8am to 8pm Monday to Friday and 8am to 4pm on Saturday.
Bupa business scheme members:
0345 609 0444
Lines are open 8am to 8pm Monday to Friday and 8am to 4pm on Saturday.
Making a claim
Before you can book a physiotherapy appointment with us through your AXA health insurance policy, you will need a pre-authorisation number. Visit the AXA website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill AXA directly.
Contact Information
https://www.axappphealthcare.co.uk/members/private-medical-insurance/making-a-claim/
0800 132 203
Lines are open from 8am to 8pm Monday to Friday, 9am to 5pm Saturdays and Bank Holidays.
Making a claim
Before you can book a physiotherapy appointment with us through your Aviva health insurance policy, you will need a pre-authorisation number. Visit the Aviva website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Aviva directly.
Contact Information
https://www.aviva.co.uk/existing-customers/private-health-insurance/making-a-claim.html
0800 068 5821
Making a claim
Before you can book a physiotherapy appointment with us through your WPA health insurance policy, you will need a pre-authorisation number. Visit the WPA website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill WPA directly.
Contact Information
http://www.wpa.org.uk/iclaim/claiming.aspx
Individual/Family Policies:
01823 625230
Monday to Friday 08:00 - 19:00, Saturday 09:00 - 12:00
Company paid Group Schemes (SME):
01823 625270
Monday to Friday 08:00 - 19:00, Saturday 09:00 - 12:00
Corporate Healthcare Trust (Protocol administered):
Please refer to your membership card
Monday to Friday 08:00 - 19:00, Saturday 09:00 - 12:00
Making a claim
Before you can book a physiotherapy appointment with us through your Cigna health insurance policy, you will need a pre-authorisation number. Visit the Cigna website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Cigna directly.
Contact Information
https://www.cigna.co.uk/referral-guide/
01475 753333
Lines are open during office hours.
Making a claim
Before you can book a physiotherapy appointment with us through your Vitality Health health insurance policy, you will need a pre-authorisation number. Visit the Vitality Health website below or call the appropriate number to find out whether you need to see a GP. This can depend on your symptoms. If physio is approved, contact us with your authorisation number so we can get you booked in. To make things easier for you we will bill Vitality Health directly.
Contact Information
https://www.vitality.co.uk/support/claiming/
Personal Healthcare: 0345 602 3523.
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.
Business Healthcare: 0345 602 3437.
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.
Corporate Healthcare: 0345 279 8865
Open Mon-Fri 8am to 7pm, Sat 9am to 1pm, excluding public holidays.
Making a claim
Physiotherapy sessions are paid for upfront and claimed back by you through Simply Health. Ask us for a receipt following each treatment. We advise that you check your policy details before booking, with regards to your allowance and therapies covered. Visit the Simply Health website below or call for further information. In addition to Physiotherapy, you can often claim back costs for Chiropody, Acupuncture, Sports Massage and Holistics too!
Contact Information
https://www.simplyhealth.co.uk/sh/pages/my-employee-benefits/existing-customers/claiming.jsp
0800 980 6575
Lines are open Mon to Fri 8am to 8pm and Sat: 9am to 5pm
Making a claim
Physiotherapy sessions are paid for upfront and claimed back by you through Medicash. Ask us for a receipt following each treatment. We advise that you check your policy details before booking, with regards to your allowance and therapies covered. Visit the Medicash website below or call for further information. In addition to Physiotherapy, you can often claim back costs for Chiropody, Acupuncture, Sports Massage and Holistics too!
Contact Information
https://www.medicash.org/customer-service/ready-to-make-a-claim/
0151 702 0265
Lines are open during office hours.
Making a claim
Physiotherapy sessions are paid for upfront and claimed back by you through Benenden. Ask us for a receipt following each treatment. We advise that you check your policy details before booking, with regards to your allowance and therapies covered. Visit the Benenden website below or call for further information. In addition to Physiotherapy, you can often claim back costs for Chiropody, Acupuncture, Sports Massage and Holistics too!
Contact Information
https://www.benenden.co.uk/health/cover/health-cash-plans/
0800 4148071
Lines are open during office hours.
Making a claim
Physiotherapy sessions are paid for upfront and claimed back by you through Health Shield. Ask us for a receipt following each treatment. We advise that you check your policy details before booking, with regards to your allowance and therapies covered. Visit the Health Shield website below or call for further information. In addition to Physiotherapy, you can often claim back costs for Chiropody, Acupuncture, Sports Massage and Holistics too!
Contact Information
https://www.healthshield.co.uk/members/how-to-claim/
01270 588555
Lines are open during office hours.